Reply To: Record hook not freed??

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#5737
Michal Vodicka
Participant

Thanks for the system info. The most suspicious software you’re using is NAV and other Symantec tools. Also Office 2003, maybe it is a combination. However, you also have a some small 3rd party tools running and it can be anything from them.

I’d recommend to do some test. First, reboot and do not start anything but MEW. Then try to reproduce problem. If it can be reproduced, download and try to disable everything not from Microsoft and Symantec. It is possible to restore previous configuration later. Log off and on (maybe reboot) and try to reproduce problem. This way it could be possible to find the piece of software which causes conflict.

BTW, could you describe exact symptoms you have? Do you encounter frozen desktop as John?

On quite unrelated note, you’re using rather obsolete OS on rather powerful machine :)