Trying to run 9.0e patch

Product Compare Forums Multi-Edit Support Trying to run 9.0e patch

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  • Author
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  • #774
    Jerry Heep
    Participant

    Every time I’ve tried to run the update patch I get the error message that I do not have a registered copy (No serial number) Or I’m trying to patch a copy that is earlier than 9.0. Currently I’m running 9.0 RC2. The ABOUT window shows my serial number.

    The version I’m trying to run is Me9to9e.exe.

    Any suggestions?

    Jerry

    #3038
    ChadW
    Participant

    Jerry, you’ll need to contact our sales department and request a full version download as the release you are using will not accept patch updates. Please send your request to sales@multieditsoftware.com and include your registration information so they’ll be able to locate you in the database.

    #3039
    Jerry Heep
    Participant

    Noted. I have done so.

    Thanks,

    Jerry

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